Cheque Status Inquiry

Customers should know the status of the cheques issued to them. This allows customers to take decisions regarding cheque payments. Cheque status inquiry transaction allows the customer to inquire status of the cheques issued to them at any point of time. The customer can inquire status of a single cheque by providing a cheque number or cheque series by providing cheque range.

Customers can also inquire cheques based on their status. Customers can define a date range while searching for cheques of a particular status. The application fetches the results based on the search criteria provided and display to the customer.

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Accounts Dashboard > Services & Requests > Cheque Status Inquiry

ClosedField Description

Field Name

Description

Customer Name

Name of primary account holder of the account.

Account Number

Account number of the user in masked format.

Search Cheque by

Allows user to specify the search criteria for cheque status inquiry.

The options are:

  • Number
  • Range
  • Status

Cheque Number

Cheque number of the cheque of which you want to view the status.

This field appears if you select the Number option from the Search Cheque by list.

From

Start number of the cheque range of which you want to view the status.

This field appears if you select the Range option from the Search Cheque by list.

To

End number of the cheque range of which you want to view the status.

This field appears if you select the Range option from the Search Cheque by list.

Select Status

Allows the user to view cheque as per the status.

The options are:

  • Used
  • Not Used
  • Stopped
  • Rejected
  • Canceled

This field appears if you select the Status option from the Search Cheque By list.

From Date

Allows the user to search the cheques by status for a given start date.

This field appears if you select the Status option from the Search Cheque By list.

To Date

Allows the user to search the cheques by status for a given start and end date.

This field appears if you select the Status option from the Search Cheque By list.

To inquire about the cheque status:

  1. From the Search Cheque by list, select the appropriate option.
  2. If you select the Number option:
  3. In the Cheque Number field, enter the cheque number.
  4. If you select the Range option:
  5. In the From field, enter the cheque start number.
  6. In the To field, enter the cheque end number.
  7. If you select the Status option:
  8. From the Select Status list, select the appropriate option.
  9. From the From Date list, select the appropriate date.
  10. From the To Date list, select the appropriate date.
  11. To inquire about the cheque request, click Submit.
    OR
    Click Cancel to cancel the transaction.
  12. The search results screen with cheque number, status and amount field appears. Click Done to complete the transaction.

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