REQUEST CHEQUE BOOK

Cheques are the most widely used modes of instruments for making different kind of payments. Users receive cheque books as part of their account facilities availed. If the user is out of cheque leaves, there should be some convenient way for the user to request banks to issue new cheque books.

Request cheque book allows the user to request for a new cheque books online. This feature will be enabled only for those accounts for which cheque book facility is enabled.

While requesting for cheque book, the user can specify their preferences such as number of leaves, number of cheque books etc. User can specify the number of cheque books required, leaves per cheque book and cheque book type while initiating a cheque book request. User can specify his preference of cheque book while submitting the request.

On initiating cheque book request, a SRA Service Request is a user request for information or advice, or for a standard change. number is generated for the user. User can track the status of cheque book issues with this SR number.

User can specify the delivery location of the new cheque book where he wishes to receive the cheque book. User can request the cheque book to be delivered at a specific branch or provide their personal address.

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Accounts Dashboard > Services & Requests > Cheque Book Request

ClosedField Description

Field Name

Description

Customer Name

Name of the primary account holder in the account.

Account Number

Current and savings account number in masked format.

Type of Cheque Book

The type of cheque book required by you.

Number of Cheque Books

Number of cheque books required.

This field appears if you have the facility to request for multiple cheque books.

Number of Leaves per Book

Number of cheque leaves needed per cheque book.

Delivery Location

Delivery location of the cheque book.

The options are:

  • Branch Near Me
  • My Address

This section appears if you select My Address option in the Delivery Location field.

Select Address

The address for delivery of the cheque book.

The options are:

  • Work
  • Residence
  • Postal

Address Line 1-3

Address as per the address type selected.

Note: The address details as maintained at the application are fetched depending on the option selected in the Select Address field.

City

The city of the receiver to whom the cheque book is to be delivered as per selected address type.

State

The state of the receiver to whom the cheque book is to be delivered as per selected address type.

Country

Country of the receiving branch where the cheque book is to be delivered as per selected address type.

Zip/ Postal code

Postal code of the receiving branch where the cheque book is to be delivered.

This section appears if you select Branch Near Me option in the Delivery Location field.

Select City

The city of the receiver to whom the cheque book is to be delivered.

Select Branch

The branch for delivery option.

Note: The options in this field depend on the selected option in the Select City field.

Branch Address

The branch complete address based on the selected branch.

Note: The options in this field depend on the selected option in the Select Branch field.

To request a cheque book:

  1. From the Type of Cheque Book list, select the appropriate option.
  2. From the Number of Cheque Book list, select the required number of cheque books.
  3. From the Number of Leaves per Book list, select the number of leaves of the cheques book.
  4. In the Delivery Location field, select the appropriate delivery address.
  1. If you select the Branch Near Me option:
  1. From the Select City list, select the appropriate option.
  2. From the Select Branch list, select the appropriate option.
  1. If you select the My Address option:
  2. From the Address list, select the cheque book delivery address.
  3. To select the delivery location, click Submit.
  4. The Review screen appears. Verify the details and click Confirm.
    OR
    Click Cancel to cancel the transaction.
  5. The success message of cheque book request along with the service request number appears. Click Done to complete the transaction.

FAQs

ClosedHow can I order a new cheque book?

Simply order online or over the phone by calling on our phone banking numbers. Also, specify delivery options for the new cheque book like courier, self collection from pre-selected branch.
You can also walk-in into any branch and complete an application form to request a new cheque book.

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